Privacy Policy.

Effective date: 9 October 2026

This Privacy Policy explains how Ricehall Hong Kong Limited ("we", "us" or "our") handles personal data received through this corporate website. We aim to handle personal data in accordance with applicable Hong Kong data protection requirements, including the Personal Data (Privacy) Ordinance (Cap. 486) where applicable.

1. Data we collect

When you contact us, we may collect your name, email address, message subject, message content and any other information you choose to provide. Our hosting provider may process technical connection information such as IP address, request time, browser information and server logs for site delivery, diagnostics and security.

2. Purposes of collection

We use information to review and respond to enquiries, maintain business correspondence, operate and protect the website, and comply with applicable legal obligations. Please avoid submitting sensitive personal data through the contact form.

3. Use and disclosure

We do not sell enquiry information. Information may be made accessible to service providers that help us host, secure or operate the website, or disclosed where required by law. Access is limited as reasonably necessary for these purposes.

4. International processing

Website hosting, email delivery or technical providers may process data outside Hong Kong. Where this occurs, we seek to take reasonable steps appropriate to the personal data and processing involved.

5. Retention and safeguards

We retain personal data for as long as reasonably needed for the relevant purposes or applicable obligations, after which it may be securely deleted or anonymised. We use reasonable administrative and technical measures, but transmission and storage cannot be guaranteed completely secure.

6. Your access and correction rights

Subject to applicable law, you may request access to and correction of personal data we hold about you. We may need to verify identity before responding and may charge a permitted reasonable fee for a data access request where applicable.

7. Browser storage and cookies

We use your browser's local storage solely to remember acknowledgement of our privacy notice. The website as delivered does not integrate analytics or advertising cookies. Hosting providers may use necessary technical mechanisms; see our Cookie Policy.

8. External links

Our website may link to third-party websites. Their practices are governed by their own privacy notices and are outside our control.

9. Policy changes

We may update this policy as our website and operations evolve. Updates will appear here with a revised effective date.

10. Contact us

For privacy questions or data access/correction requests, use the contact page or write to Ricehall Hong Kong Limited, 3/F Henning House, 385 Hennessy Road, Wan Chai, Hong Kong. Please mark written privacy requests for the attention of the Privacy Contact.